How does FlowHealth reduce front desk call volume?

FlowHealth’s AI receptionist handles inbound calls automatically — scheduling, rescheduling, and patient intake — integrating directly with your EMR to reduce front desk call volume by up to 60%.

Which EHR systems does FlowHealth integrate with?

FlowHealth integrates with leading EMR/EHR systems to automate appointment reminders, inbound calls, and patient communications without requiring manual data entry.

Is FlowHealth HIPAA compliant?

Yes. FlowHealth is built with HIPAA compliance handled natively, so medical practices can automate patient communications without compliance risk.

What types of medical practices use FlowHealth?

FlowHealth works with a wide range of medical specialties including dermatology, ophthalmology, orthopedics, gastroenterology, and primary care — any practice dealing with high inbound call volume and front desk bottlenecks.

How quickly can a medical practice get started with FlowHealth?

Most practices are up and running within a few days. FlowHealth handles the setup and configuration, so your team doesn’t need any technical expertise to get started.

Can FlowHealth handle after-hours patient calls?

Yes. FlowHealth’s AI receptionist is available 24/7, so patients can schedule appointments, get answers to common questions, and leave messages outside of office hours without going to voicemail.

Does FlowHealth replace front desk staff?

No. FlowHealth is designed to handle the repetitive, high-volume calls that pull staff away from in-person patient care — freeing your team to focus on the work that actually requires a human.

How does FlowHealth handle appointment reminders and no-shows?

FlowHealth automatically sends outbound appointment reminders and follows up with patients who haven’t confirmed. Practices typically see a meaningful reduction in no-show rates within the first few weeks.

Stop running a
call center inside
your practice.

Our agents answer every call, schedule appointments, and know everything about your practice. All in your EHR.

Practices We Work With

Trusted by Leading Practices

Your practice is unique. And we get that.

If you wanted cookie-cutter you would be working for the hospital down the block. You want to run your practice, your way. FlowHealth adjusts to you, not the other way around . We learn everything there is to know about your practice and then build the technology to support it. Finally, healthcare technology that adapts.

Your front desk, without the hold times

Every call answered on the first ring. Appointments scheduled, questions handled, and patients routed to the right place, all without putting anyone on hold.

90% reduction in
abandoned calls

82.2% of calls handled without
staff intervention

Handle hundreds of Calls at once

Busy Monday morning? No problem. Your AI receptionist scales instantly so patients never hear a busy signal or get sent to voicemail.

∞ simultaneous calls
handled

0% of calls sent
to voicemail

Compliance handled, so you don't have to

Built for healthcare from the start. HIPAA-compliant infrastructure, encrypted calls, and audit trails that satisfy even the most cautious compliance officers.

HIPAA compliant

100% of calls audited

Fully Integrated with your EHR