Privacy policy.
Effective Date: January 1, 2025
FlowHealth (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.flowhealth.ai] (the “Site”), use our services, or interact with us.
1. Information We Collect
We may collect the following categories of information:
a. Information You Provide to Us
Name, email address, phone number, or other contact details when you fill out forms or contact us.
Information submitted when scheduling a demo or subscribing to updates.
b. Automatically Collected Information
IP address, browser type, device identifiers, pages visited, and actions on the Site.
Cookies and similar tracking technologies (see “Cookies and Tracking Technologies” below).
c. Information from Third Parties
Note: We do not collect patient medical information through our marketing website. Any protected health information (PHI) is handled under separate agreements with healthcare providers in compliance with HIPAA.
2. How We Use Your Information
We use your information to:
Provide, operate, and maintain our Site and services
Respond to inquiries and communicate with you
Analyze trends and improve the user experience
Send you promotional messages (only if you opt-in)
3. Sharing Your Information
We may share your information with:
Vendors and service providers that support our operations (e.g., analytics, hosting, CRM)
Legal authorities if required by law or to protect our rights
Business partners if FlowHealth undergoes a merger, acquisition, or asset sale
We do not sell your personal information.
4. Cookies and Tracking Technologies
We use cookies and similar tools to:
Understand how visitors use the Site
Personalize your experience
Measure the effectiveness of our campaigns
You can disable cookies through your browser settings.
5. Data Retention
We retain your information as long as necessary to fulfill the purposes described above or as required by law.
6. Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure.
7. Your Rights and Choices
Depending on your location, you may have rights to:
Access, update, or delete your personal information
Opt out of marketing communications
Request that we limit or restrict the use of your data
To exercise these rights, contact us at privacy@flowhealth.ai.
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect data from children.
9. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
If you have any questions or concerns, please contact us at:
Email: akiva@flowhealth.ai